Candle Refill

You can refill any of your Cyncere candles .

All Signature Collection and Birthday Candle are eligible for a refill
At pickup or delivery your old jar will be collected to be repurposed and reused.

Note: You cannot refill and return your 9oz scented candle for a 12oz scented candle.

Burn within sight, Always trim wick to 1/4 in before lighting candle

Keep candle on a level surface away from drafts

Allow the wax to pool to the edge of the glass before extinguishing the flame

Avoid dropping debris, such as wick trimmings, into the wax

Extinguish the candle when your wax level reaches 1/4 inch

Your candle jar will be hot after burning, so allow wax to cool completely before handling.

We recommend burning for 3-4 hours at a time.